Privacy Policy

This privacy policy sets out how Ruthin Décor Ltd. uses and protects any information that you give Ruthin Décor Ltd. when you use this website.

Ruthin Décor Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ruthin Décor Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

  • Name and job title

  • Contact information including email address, telephone number and address

  • Demographic information such as postcode

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Processing your orders.

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We will only contact you to facilitate the processing of your order or if you contact us with a query or complaint.

  • The only third party given any of your information will be the delivery company who may need to contact you to facilitate your delivery.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

  • When you create your first order you will be e-mailed with a login and password to your account on this site. You may log in and delete the information held if you so wish. You may also ask us at any time to remove your account by writing to or emailing us at enquiries@ruthindecor.co.uk . In any event we will delete all order and address information from our website administration after your account has been in-active for two years. Personal information held on our back of office accounts system will be retained in case a product is recalled or safety instructions issued by the manufacturer and we need to contact you to inform you. Personal information is only transfered from our website to our back office system upon receipt of payment for an order. 

  • Payment information: Any card payments made on our site are managed by secure third party payments providers, Barclays ePDQ and PayPal, both of those platforms process and hold your payment information on their own secure systems. Whilst we can process a refund we have no access to any of the payment information.

  • We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Ruthin Décor Ltd., 51/53 Well Street, Ruthin, Denbighshire LL15 1AF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

In this section you will find information on what cookies may be set when you visit the Ruthin Decor website and how to reject or delete those cookies.

How to control and delete cookies

Ruthin Decor will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Or visit http://www.aboutcookies.org/Default.aspx?page=1

Please be aware that restricting cookies may impact on the functionality of the Ruthin Décor website.

Google Analytics

Ruthin Decor website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the website and compile reports for us on activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For a list of Google Analytics cookies and their descriptions visit Google Analytics .

This website also uses the following cookies.

Cookie Name Cookie Description Expiration
SSESS followed by a random string used to track the users cart throughout the site.  1 Month
_js created on initial page load as a store of whether the users browser has javascript enabled or not  1 Year

 

 

 

 

Policy updated 19/04/2018