Covid-19 Notice: We are currently operating a limited service. To protect our staff we are offering a collection or delivery service. To order either place your order here, on the website, or phone your order through. Thank You.

Deliveries

Click & Collect

Your order will be available for collection 1 hour from ordering from our shop in Ruthin, North Wales, during the following times:

Monday to Friday - From Wednesday 25th March 2020 until further notice 9am - 3pm

Saturday 10am – 3pm

Sunday - From 25/03/2020 Closed until further notice.

Bank Holidays (except Christmas, Boxing Day, New Year's Day and Easter Sunday) 10am – 4pm

Due to the COVID-19 regulations only orders for customers with home addresses in CH7, LL15, LL16, LL17 & LL20 postcodes will be processed, customers outside of this area will be restricted to courier deliveries. It is important during this difficult time that only short journeys for essential supplies are made.  

 Courier Deliveries 

Please check product details for availability as not all products are available for courier delivery, this would either be because the item is a prohibited item or because the item is unusually large or fragile. We have recently withdrawn most of our paint products from courier delivery due to more couriers refusing to carry paint.

UK: £3.95 EU: £15.00

Europe: We can now courier items to some EU countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal and Spain. If you do not live in one of the listed countries we may still be able to deliver to you but please contact us for a delivery quote.

All home deliveries use a standard delivery service that usually takes 2-5 working days. The choice of courier depends on the contents of the package and the area being delivered to, where ever possible we aim to select the quickest delivery method available. You will be e-mailed a tracking code to track the progress of your delivery. If you find it difficult to be at home to receive your order why not arrange to have it delivered to your nearest parcel collection point. Paint deliveries are made only via UPS, use this link UPS Collection Point locator. to find a convenient collection point and put the address as your delivery address. For any item (except paint) use this link Collect Plus store Locator or My Hermes store locater. 

 Delivery by Own Van

Deliveries to postcodes starting with LL15, LL16, LL17, LL21, CH7: Deliveries are FREE from Monday 23rd March 2020.

We will not be offering own van delivery for addresses outside of LL15, LL16, LL17, LL21, CH7 postcode area at present due to staff shortages during the COVID-19 pandemic.

Delivery time is within 2 working days to be arranged with you during our shop opening times, usually between 8am - 9am or 5pm - 6pm and can be arranged for the same day, evening or weekend where possible. 

Post Post

Where postage is a delivery option for goods the service is FREE within the UK via standard Royal Mail First Class letter post. Please allow 2 working days for delivery.

Samples

A4 wallpaper samples are delivered FREE via standard Royal Mail Second Class letter post, please allow 3 working days for delivery. Please note that in some cases wallpaper samples may have to be ordered in from the manufacturer, which may cause an additional delay to delivery times.

Offshore and International Deliveries

Most UK offshore and EU deliveries can be made within the charging structure above but will take longer than a standard delivery. If however, we find that the delivery charge will be significantly higher than expected we reserve the right to cancel the order and make a full refund but we will contact you first to discuss alternatives. For international deliveries outside the EU please contact us to see if we can find a way to meet your requirements. tel: +441824702849 email: sales@ruthindecor.co.uk

Updated: 25/03/2020