Christmas 2016 Shipping Information

Last received date and time for orders to be delivered to Northern Ireland and North and West Scotland 1pm 15th December for Christmas delivery.

Last received date and time for orders to be delivered to Southern Scotland, England and Wales 1pm 19th December for Christmas delivery.

Click & Collect and own van deliveries: We will be closed from 2pm 24/12/2016 - 10am 27/12/2016. Opening hours between Christmas and New Year will be 9am - 5pm Closed 01/01/2016.

Click & Collect

Your order will be available for collection 1 hour from ordering from our shop in Ruthin, North Wales within opening hours, these are:

Monday to Friday 8am – 6pm

Saturday 9am – 5:30pm

Sunday 10am – 4pm

Bank Holidays (except Christmas, Boxing Day, New Year's Day and Easter Sunday) 10am – 5pm

If you are travelling a long distance to collect the goods please provide us with a mobile phone number when ordering so we can contact you if necessary.  

Courier Deliveries 

Please check product details for availability as not all products are available for courier delivery, this would either be because the item is a prohibited item or because the item is unusually large or fragile.

UK Mainland

Delivery on orders up to £75 is as follows:

  • UK mainland £5.00

Delivery on orders over £75 is FREE

Europe: We can now courier items to some EU countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal and Spain. The charge is £15.00. If you do not live in one of these countries we may still be able to deliver to you but please contact us for a delivery quote.

Small Parcel Charge:

For small parcels a £2.50 delivery charge will apply. Items where this charge is applicable include this option in the delivery details. 

All deliveries use a standard delivery service that usually takes 2-5 working days, The choice of courier depends on the contents of the package and the area being delivered to, where ever possible we aim to select the quickest delivery method available. You will be e-mailed a tracking code to track the progress of your delivery. If you wish to have your parcel (non-paint orders only) delivered to a Collect Plus, UPS or My Hermes collection point please complete the delivery information for that service. Paint deliveries are made only via UPS, to select your nearest location use this link UPS Collection Point locator. . To find a collect plus location use this link Collect Plus store Locator. To find your local My Hermes store use this link My Hermes store locater. 

Delivery by Own Van

Deliveries to listed postcodes: For orders up to £100 a £5 delivery charge will apply. For orders above £100 FREE delivery to the following postcodes:

LL11, LL12, LL13, LL14, LL15, LL16, LL17, LL18, LL19, LL20, LL21, LL22, LL23, LL28, LL29, LL30, LL31, CH1, CH4, CH5, CH6, CH7, CH8.

For LL and CH postcodes not listed above: For orders up to £250 a £10 delivery charge will apply. For orders above £250 delivery is FREE.

We do not offer own van delivery for addresses outside of LL and CH postcode area at present as standard but please contact us on 01824 702849 for a quote if you would like us to deliver further afield.

Delivery time is within 3 working days to be arranged with you during our shop opening times and can be arranged for the same day or an evening delivery where possible. 


Where postage is a delivery option for goods the service is FREE within the UK via standard Royal Mail First Class letter post. Please allow 2 working days for delivery.


A4 wallpaper samples are delivered FREE via standard Royal Mail Second Class letter post, please allow 3 working days for delivery. Please note that in some cases wallpaper samples may have to be ordered in from the manufacturer, which may cause an additional delay to delivery times.

Offshore and International Deliveries

We are unable to offer an offshore and international delivery service at this time.  However we welcome enquiries to see if we can find a way to meet your requirements.